Institute of Contemporary Arts seeks Box Office Manager

Closing Date: 18 February 2018

Institute of Contemporary Arts

Location: Central London

Remuneration: c.£30,000 per annum depending on experience


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This is a fantastic opportunity for an innovative, proactive and commercially-minded individual to lead on the management of the ICA Box Office, to ensure the delivery of excellent customer service, to ensure that events within the ICA programme go on sale in a timely and accurate manner, and to take day-to-day responsibility for the sale and purchase of tickets.

As Box Office Manager, your role would also involve working as an ambassador for the ICA’s Front of House and overseeing the Box Office team in terms of service delivery and training needs. Proven experience of box office and customer service is a must along with a working knowledge of ticket systems and CRM databases.

This is a permanent, full time position but we are open to hearing from candidates looking to work four days a week. Flexibility is a must to work evenings and weekends as needed.

To request for the application form and the application information in a different format, please email

Closing date for applications is midnight, 18 February 2018 with interviews to follow soon after

For more details and the full application pack, visit the ICA website.