Extraordinary opera, extraordinary people

We are seeking an ambitious and experienced leader to become our Director of Audiences. 

The successful candidate will grow our membership, audience attendance and engagement, elevate the customer experience across all touchpoints, realise box office revenue targets and enhance Glyndebourne’s reputation as one of the wonders of the cultural world.

Glyndebourne is one of the world’s leading opera companies. We produce opera of the very highest quality in a state-of-the-art opera house situated within a landscape of outstanding natural beauty.

We are going through a period of exciting change and growth, welcoming a new generation of opera-goers and taking our artistic ambitions to new heights.

In 2024, our 90th year, we welcomed close to 100,000 people to our acclaimed summer Festival; more than in any year since 2007. A further 30,000 will attend our Autumn Season, whose principles are to platform emerging talent and to provide audiences an accessible route into opera. Our year-round Learning and Engagement programme focuses on two priorities: national talent development and local engagement with children and young people.

As Director of Audiences you will lead our Marketing, Press, Insights, Website / Digital and Content teams (responsible for filmed material, brochures, programmes and other publications) as well as Retail and Art & Collections (including Archive), which serve the dual purpose of generating commercial income and enhancing the customer experience. Your success will be especially dependent on establishing clear and effective relationships with our Operations Director and their front of house and box office / ticketing teams; and vice versa.

To find out more about joining our world class team, please visit glyndebourne.com/jobs

The closing date for applications is Sunday 13 October 2024

Glyndebourne is an Equal Opportunities Employer and a Registered Charity. We promote equality, diversity and inclusion in our workplace and actively encourage applicants from all backgrounds to apply for vacancies, including ethnically diverse and disabled candidates, who are currently under-represented in our workforce. We are a Disability Confident Employer and so therefore we guarantee to interview all disabled applicants who meet the essential criteria for our vacancies. If relevant to you, please inform us of this in your covering letter.